Frequently Asked Questions

1. What is the return policy for clothing items?

We accept returns within 30 days of purchase, provided the clothing items are in their original condition with tags intact. Simply initiate a return request through our website and follow the instructions.

2. Do you offer free shipping for accessories?

Yes, we offer free standard shipping for all accessories within the country. For international shipping, additional charges may apply depending on the location.

3. How do I know which size to order?

Our size guide is available on every product page. Please refer to it before placing an order to ensure the perfect fit. If you are between sizes, we recommend sizing up for comfort.

4. Are there any ongoing promotions or discounts?

We frequently have sales and exclusive promotions for our loyal customers. Make sure to subscribe to our newsletter to stay updated on the latest offers and discounts.

5. How long does it take to process my order?

Orders are typically processed within 1-2 business days. You’ll receive a confirmation email once your order is on its way.

6. How can I track my order?

Once your order has shipped, you’ll receive a tracking link via email to monitor your package's journey..

7. Can I change my order after placing it?

Yes, you can modify your order within a certain timeframe after placing it. Please contact our customer support for assistance.

8. How can I report a problem with the website?

If you encounter any issues, please reach out to us through our "Contact Us" page, and we’ll address the issue promptly.